Update on novel coronavirus

Category:News Addtime:2020-04-18 14:34:46 Hits:630

The ISC Group is following the COVID-19 situation very closely and is continuously taking action to manage potential health and business risks within our operations internationally.

From the outset, a Crisis Management Team was formed to provide global guidance on preventive measures to be taken by ISC management, in order to avoid the presence of the virus on our premises, protect ISC employees and minimize disruption of operations.

As the situation unfolds, our management and internal protocols are also being adjusted as required. Our actions and management protocols will continue to develop in line with the progression of COVID-19 and based on WHO (World Health Organization) country-specific guidance.

Since the outbreak of the coronavirus our top priority has been the health and safety of our people and our customers, and we have put in place the following preventive measures:

Travel restrictions, site closures and home working arrangements to minimize the spread of the virus

Supply of protective masks for employees as required by position and/or regional exposure risk

Heightened control, hygiene and prevention measures

Mandatory e-learning for all employees

ISC is monitoring official announcements from national and local authorities, International SOS and the World Health Organization for developments, as businesses across the world are increasingly impacted by the spread of the virus.

We are also focused on keeping customers regularly informed about our services to limit any potential disruption to their supply chain. We are also complying with extra measures requested by our customers.


To ensure our customers’ business continuity we are proactively monitoring all developments and adapting our resources accordingly to mitigate impact to our service delivery and maintain our usual high standards of customer service. 

ISC provides timely and regular travel alerts to employees to minimize the spread of the virus during travel to work and field operations.

ISC delivers regular employee communications and internal preventive measures to contain the spread of the virus.

ISC is operating comprehensive Business Continuity plans which are designed to deal with any type of business disruption.

ISC regularly carries out comprehensive risk and impact assessments of its supply chain. Furthermore, we remain in close contact with our critical suppliers.

As ISC is alerted to the spread of the virus in other countries, we are implementing additional controls, hygiene and prevention measures including regular office disinfection throughout the day.